State Farm® Insurance Agent Rich Lyon

"I just moved to NC and needed to change over my insurance and they are amazing people very helpful and easy to talk to!"

"My husband and I are building an addition onto our home and were needing a Builder’s Risk Policy. Trent was very knowledgeable, explained everything clearly and made the process very easy. We also had him provide an auto policy quote and we were blown away by the savings they offered compared to Progressive. If you are looking for a great insurance company that goes the extra mile, this is the office to call."

"Excellent service and experience with the staff. Thanks Lisa."

"I was greatful to meet Ashley ,she's is very professional ,and was very helpful,WTH all my needs ,I wish there were more like her!"

"Ashley has always been very professional , helpful and a joy to work with!"

"The customer service at this branch has plumeted since it became Rich Lyons. I have been with them for at least 10 years, always had great service, was able to get people on the phone, and in the last 2 years - it has turned to total caca. Why? Because this owner isn't just in Boone.... and im guessing we just don't matter as much here? Door is ALWAYS locked when I go by the office AND nobody answers the phone."

"Maia & everyone I've dealt with provided excellent customer service."

"Great insurance company! Very helpful and understanding!"

"Ashley Campbell spoke with me and explained exactly what I needed. She was professional and explained to me in simple terms everything. I plan on getting my insurance the way she described. A good agent."

"Lisa Millisor was so helpful with our Insurance questions and worked with us to answer them. Great agency to work with!"

"Excellent experience. Answer all questions and in fact act proactively with my coverage."

"Cannot recommend Rich Lyon State Farm enough. The whole team is friendly and attentive. Made switching insurance companies seamless and saved me a lot of money. Will absolutely recommend to friends and family."

"Very very helpful"

"They did my Life insurance and taught me so much during the process. I feel that our next meeting to complete my children's applications will be even more helpful for my financial goals and needs. They always take their time and do what is best for my family. Thank you for the great customer service!!!!"

"Great person to work with very knowledgeable"

"Lisa Millisor is amazing, great conversations and customer experience. Would highly recommend!"

"I was overly surprised at how fast and efficiently this office bound coverage on 3 vehicles. What I thought was going to be a daunting process turned out to be an amazing experience. I will never leave Richard Lyons Insurance - State Farm"

"Trent was so easy to work with and they're saving me a ton of money. Updating my review to a 1 star review after a month I was advised my insurance would be 110 dollars more then I was quoted. They advised me that it was because of a ticket from 2 years ago that I wasn't asked about. I also sent my agent me dl almost 2 weeks ahead of the start of my coverage to check those things and advise me of any pricing updates. Incredibly deciptive business practices, luckily they also didn't call and cancel my other insurance so I was able to reinstate my coverage and request a charge back"

"I enjoy dealing with State Farm Rich Lyon in Boone, NC. On my homeowners ins.
Trent Cochran thank you so much for your excellent service, professional & efficient"

"Easy experience by far the best rate"

"Amazing customer service. Lisa Millisor was wonderful. I'm not even State Farm customer and the accident wasn't my fault but she walked me through the whole process. She made a stressful situation doable. Thank you Lisa for all your help!"

"Prompt service and rapid follow through on all concerns."

"Overall great experience for Auto & Homeowners Insurance. After filling out an online form to get quotes, Trent with Rich Lyon State Farm in Boone responded quickly. Trent answered all our questions and kept us informed throughout the entire process. We live about 90 miles from Boone but received more communication and better numbers than agencies closer to us. Thanks to Trent and Rich Lyon State Farm."

"I’m purchasing a condo/vacation home in Boone.I contacted Rich Lyon’s State Farm office and dealt with Trent Cochran who was very professional and turned the quote around quickly.I just bound the coverage with State Farm and would recommend that others work with this State Farm office as well."

"Lisa is amazing."