State Farm® Insurance Agent Rich Lyon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Elana Ena Angeni Amaris
October 7, 2024
"Tropical Storm Helene hit NC hard. I was trapped in my car in the flood. It was a horrible ordeal to go through. Rich and his team were ABSOLUTELY WONDERFUL. They took great care of me and helped me get everything squared away with my car. No hassles, no fuss. Just good people helping when you need them most. You guys are awesome! Thank you for all your help!"
"We are so sad to hear of your ordeal, but so grateful you are safe. Property can be replaced but it is our valued customers like you that we are most concerned about. If we can continue to assist in your recovery in any way, please stop by the office. We have a good number of supplies we are providing to the community, have phones, bathroom, internet access and even showers if needed. The High Country is indeed full of good people, like you, and we are here to support them in their greatest times of need."
Bryan Luukinen
September 24, 2024
"Trent was helpful, clear, friendly, had good answers to all of my policy questions, and was diligent in following up with me during a very busy time for me. I would recommend this State Farm agent."
"Thank you, Bryan. Trent is a consummate professional and is always focused on what works best for our valued customers, particularly in their busiest times. "
graham
August 6, 2024
"Excellent service! Everything was fantastic. Couldn’t ask for more."
"Thank you, Graham. Excellent service is what we strive for each day. Your kind 5-star review reinforces that my Team is on the right track."
LA Bishop
August 2, 2024
"Lisa Milisor did my Life insurance and taught me so much during the process. I feel that our next meeting to complete my children's applications will be even more helpful for my financial goals and needs. She always takes her time and does what is best for my family. Thank you for the great customer service!!!!"
"Thank you, Leann. Taking the time to truly understand our valued customer's needs is indeed what we strive for, and Lisa certainly distinguishes herself in this regard. Thank you for you trust in Lisa, our office and State Farm to protect you family."
Joseph Cochran
July 25, 2024
"Wonderful agency and wonderful staff!"
"Thank you so much recognizing the amazing Team here at Rich Lyon State Farm. They always strive to put the customer's needs first. They truly are wonderful!"
julia
July 19, 2024
"I've been with State Farm for several years now, and I couldn't be happier with their service. Their customer service is exceptional; every time I've had a question or needed assistance, they've been prompt and helpful. They offer a wide range of insurance products, which makes it easy to bundle and save. The claims process is straightforward and hassle-free, and I always feel like I'm in good hands. I highly recommend State Farm to anyone looking for reliable and comprehensive insurance coverage."
"Thank you, Julia! You listed out some of the key advantages to working with my Team and State Farm. We are so grateful for you and your kind words."
Jenna Tripp
July 10, 2024
"Great experience here! Very helpful staff."
"Thank you, Jenna for your 5-star review. The Team here is the best in the business. "
Kim Lanner
July 10, 2024
"Thanks to the excellent staff at Rich Lyon State Farm in Boone. Starting with Rich, everyone is so knowledgeable and helpful. Their customer service is excellent, and it’s so nice doing business with people you trust. Highly recommend!"
"Thank you for your kind words, Kim. I am truly blessed with a great Team and we strive daily to deliver excellent service in a fun and friendly way while always keeping our customers best interest in mind."
Dean Hardy
July 1, 2024
"Perfect response time, by Trent. Received a call, text and email to confirm my request was completed within 6 hours of opening. Great service !!"
"Thank you Dean! We know our valued customers like you and Erin are busy. We strive to make the insurance process easy to understand and efficient. We are grateful for your 5 star review. "
Regan Tallett
June 24, 2024
"Love this place! Brooke is a great person to answer the phone and rich was so helpful!"
"Thank you Regan. Brooke has indeed been a wonderful addition to the Team. We are both grateful for your 5 star review and kind words. "
Radin Choopani
June 15, 2024
"Everyone in there was so nice and welcoming! I definitely recommend working with these people."
"Thank you for your 5 star review. Nice and welcoming is what we strive for along with unmatched professionalism. "
Wynn Ireland
June 14, 2024
"Had the best experience here."
"Thank you, Wynn. We strive every day for great customer experiences. It is wonderful to hear we are achieving this lofty goal."
Wynn Ireland
June 14, 2024
"I feel so taken care of here! Couldn’t recommend more!"
"Taking care of our customers is Job #1."
Wynn I
June 14, 2024
"Great place!"
"Thank you for your 5-star review. It is truly a great place with great customers and a great Team to serve their needs."
Gregg H
May 30, 2024
"Trent is always on top of anything I need"
"Thank you, Gregg. Trent is indeed a tremendous resource for you and all of our valued customers at Rich Lyon State Farm. Thank you for taking time to recognize his efforts. "
Frederick R
April 16, 2024
"Trent ⭐️ X10 was extremely helpful. He was was really professional. He got back to me in a timely fashion. The State Farm company and his in-depth knowledge of the Insurance industry help me get the best price. If you need help I highly recommend Trent."
"Thank you for recognizing Trent and his commitment to providing the best possible value to our customers. He truly is a professional! "
Misty Mountain
April 11, 2024
"The staff here truly cares about YOU and they go above and beyond to take the time to explain the coverages and what they mean and how you can save money! A+++++++++"
"Thank you. We are truly blessed with a dedicated and professional Team. "
Ginger Warren
March 18, 2024
"Rich Lyon was great in showing me what each part of my insurances meant and how I can save money!! Thank you!"
"Thank you, Ginger. We love helping our customers save money and most importantly, making sure there are no gaps in their Insurance needs. We appreciate you taking the time to meet for this very important review."
Wanda Anderson
January 11, 2024
"Was a great help!"
"We are pleased to know that your insurance needs were met at our Boone office. We hope you can stop by and say hello soon. Thank you, Wanda. "
Wanda Anderson
January 11, 2024
"Was a great help!"
"We are pleased to know that your insurance needs were met at our Boone office. We hope you can stop by and say hello soon. Thank you, Wanda. "
Barbara Paino
December 28, 2023
"The entire team here in Boone are amazing. Rich and his staff are committed to the highest standard of customer service."
"Thank you for your kind words and trust in our team for your insurance needs. Stop by and see us again! "
Patricia Bishop
December 6, 2023
"Great service and ask for Lisa. She's the best."
"Lisa is indeed outstanding in both her knowledge and experience, but even more so in her commitment to our customers. Thank you for highlighting just how special she is to you and all of our customers at Rich Lyon State Farm. "
Steven Johnson
December 5, 2023
"Rich and his team are always helpful, and courteous."
"Thank you, Steven. We appreciate you and your kind words. "
RJ Weaver
December 5, 2023
"Have had State Farm for years now. I have always have had quality service! Even though Rich is new to Boone, he is not new and VERY experienced with what he does! The Boone agency isn’t just a place that holds my insurance but rather they are my friends and I believe Rich and the team will always go out of their way to be a friend to anyone who needs help!"
"Thank you, RJ. It is a privilege to provide for you and your growing family's needs! It is also a pleasure to call you friend."
Hannah Shoaf
December 5, 2023
"Such a wonderful office! Everyone there is always so ready to help whenever you need it. I’ve never had to have any wait time either."
"Thank you, Hannah. We value you and all of our customers time and work very hard to ensure that we assist you in as timely and thorough a manner as possible. I appreciate you taking time to share your experience with the Team here at Rich Lyon State Farm."