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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jenna Tripp

July 10, 2024

5  out of  5 rating by Jenna Tripp
"Great experience here! Very helpful staff."
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Kim Lanner

July 10, 2024

5  out of  5 rating by Kim Lanner
"Thanks to the excellent staff at Rich Lyon State Farm in Boone. Starting with Rich, everyone is so knowledgeable and helpful. Their customer service is excellent, and it’s so nice doing business with people you trust. Highly recommend!"
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Dean Hardy

July 1, 2024

5  out of  5 rating by Dean Hardy
"Perfect response time, by Trent. Received a call, text and email to confirm my request was completed within 6 hours of opening. Great service !!"
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Regan Tallett

June 24, 2024

5  out of  5 rating by Regan Tallett
"Love this place! Brooke is a great person to answer the phone and rich was so helpful!"
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Radin Choopani

June 15, 2024

5  out of  5 rating by Radin Choopani
"Everyone in there was so nice and welcoming! I definitely recommend working with these people."
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Wynn Ireland

June 14, 2024

5  out of  5 rating by Wynn Ireland
"Had the best experience here."
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Wynn Ireland

June 14, 2024

5  out of  5 rating by Wynn Ireland
"I feel so taken care of here! Couldn’t recommend more!"
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Wynn I

June 14, 2024

5  out of  5 rating by Wynn I
"Great place!"
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Gregg H

May 30, 2024

5  out of  5 rating by Gregg H
"Trent is always on top of anything I need"
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Frederick R

April 16, 2024

5  out of  5 rating by Frederick R
"Trent ⭐️ X10 was extremely helpful. He was was really professional. He got back to me in a timely fashion. The State Farm company and his in-depth knowledge of the Insurance industry help me get the best price. If you need help I highly recommend Trent."
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Misty Mountain

April 11, 2024

5  out of  5 rating by Misty Mountain
"The staff here truly cares about YOU and they go above and beyond to take the time to explain the coverages and what they mean and how you can save money! A+++++++++"
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Ginger Warren

March 18, 2024

5  out of  5 rating by Ginger Warren
"Rich Lyon was great in showing me what each part of my insurances meant and how I can save money!! Thank you!"
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Wanda Anderson

January 11, 2024

5  out of  5 rating by Wanda Anderson
"Was a great help!"
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Barbara Paino

December 28, 2023

5  out of  5 rating by Barbara Paino
"The entire team here in Boone are amazing. Rich and his staff are committed to the highest standard of customer service."
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Patricia Bishop

December 6, 2023

5  out of  5 rating by Patricia Bishop
"Great service and ask for Lisa. She's the best."
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Steven Johnson

December 5, 2023

5  out of  5 rating by Steven Johnson
"Rich and his team are always helpful, and courteous."
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RJ Weaver

December 5, 2023

5  out of  5 rating by RJ Weaver
"Have had State Farm for years now. I have always have had quality service! Even though Rich is new to Boone, he is not new and VERY experienced with what he does! The Boone agency isn’t just a place that holds my insurance but rather they are my friends and I believe Rich and the team will always go out of their way to be a friend to anyone who needs help!"
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Hannah Shoaf

December 5, 2023

5  out of  5 rating by Hannah Shoaf
"Such a wonderful office! Everyone there is always so ready to help whenever you need it. I’ve never had to have any wait time either."
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Michael Stout

December 5, 2023

5  out of  5 rating by Michael Stout
"Quality service from an awesome group of people, Trent has always been available anytime I need help!"
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clay austin

December 5, 2023

5  out of  5 rating by clay austin
"This has been our insurance company for years and specifically the location near Ingles in Boone!!! They have been wonderful and Trent has always helped me with anything me and my wife need. Thank you all."
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Annette Cochran

November 29, 2023

5  out of  5 rating by Annette Cochran
"Wonderful service and staff."