State Farm® Insurance Agent Rich Lyon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cara Wiseman
February 18, 2025
5
out of
5
rating by Cara Wiseman
"Lisa is the best agent we have ever had! Every time we have needed her it has felt exactly like the state farm commercials. She makes everything so easy to understand and takes care of everything. Working with Lisa and State Farm has blessed us with ease of mind."
We responded:
"Your peace of mind is so important to us. I am grateful that you took time to recognize Lisa for her commitment and professionalism. "
Joby Wiseman
February 18, 2025
5
out of
5
rating by Joby Wiseman
"Very pleased with how my claim was handled. Lisa Milisor thank you so much for being informative and quick with the process."
We responded:
"Joby, thank you for taking the time to recognize Lisa and her commitment to provide information and care through the claims process."
Kentendo 64
February 18, 2025
5
out of
5
rating by Kentendo 64
"Lisa is the best StateFarm has to offer! She goes out of her way to ensure the best savings and understandings of insurance. Lisa has bundled and saved me hundreds. She’s also so delightful and understanding I genuinely could not recommend anyone in any other profession than miss Lisa. Lisa is the agent you want in your side."
We responded:
"You are right! Lisa brings a wealth of experience combined with a passion to protect and serve our customers that is unmatched. This combination is the key to her offering her very best each and every day."
Diane Mast
January 27, 2025
5
out of
5
rating by Diane Mast
"I live in Western North Carolina and the Helene flood did severe damage to our property, home and took out our entire garage, our new (to us) Goldwing Motorcycle, mobility scooters, riding mower etc....and a woodworking shop. We had clean-up help from wonderful volunteers, which we are SO thankful for! But, when it came down to it, we needed money to replace at least some of what we lost. We were insured with Rich Lyon- State Farm Insurance in Boone, NC. Our home is in our daughter's name and we never got a dime from FEMA, but I thank God for our insurance from State Farm!! "Like a good neighbor" State Farm was there in our time of need. Though we didn't have flood insurance, we did have a "renters" content policy which we never even considered at the time. Thanks to Ayla Cook, she mentioned that our renters policy might help. Ayla Cook was so kind and compassionate and explained everything to us in a way that we (as seniors) could understand. We thank the Lord for Ayla, she walked us through all of the process and we collected on the renters policy! Rich Lyon...ya'll are the BEST!"
We responded:
"We are thankful for Ayla as well. She and the rest of the Team truly are a gift to our customers and to me as well. Thank you for sharing your experience with us and we are grateful that we have been able to assist as you and the rest of our mountain neighbors build back - Mountain Strong!"
Dalton Mains
November 12, 2024
5
out of
5
rating by Dalton Mains
"Trent is the best Trent on earth. Without him the world would truly be trentless. He knows everything about insurance and with insure you with love <3"
We responded:
""Trentless", that would be tragic! You are right, he is extremely knowledgeable with a heart to help."
Dustin Adams
November 12, 2024
5
out of
5
rating by Dustin Adams
"I am very appreciative of Brandon Turner and his team at State Farm in Boone, NC. They are professional and welcoming when discussing all aspects of insurance. Extremely satisfied!"
We responded:
"Brandon is top notch when it comes to professionalism and working with customers to find the best value for their situations."
Jetta Hase
November 12, 2024
5
out of
5
rating by Jetta Hase
"Best agent out there! I will be calling Brandon Turner for any help with future insurance plans. He’s the man"
We responded:
"We are so grateful for your review and in particular recognizing Brandon and all he does for our valued customers."
Luke Alsborg
November 12, 2024
5
out of
5
rating by Luke Alsborg
"I had a great experience finding insurance that met my needs at this State Farm location. Brandon Turner was very respectful and helpful. He helped me analyze all my options and worked with me to find the best plan. Thank you."
We responded:
"Brandon has been a great addition to the Team. He is committed to working with our valued customer such as yourself to develop a plan that works."
Tim Turner
November 12, 2024
5
out of
5
rating by Tim Turner
"Quick knowledge response- been with State Farm for life and they never disappoint"
We responded:
"Thank you, Tim. I am blessed with the best team in the business."
Blake Dockery
November 12, 2024
5
out of
5
rating by Blake Dockery
"I have discussed different facets of insurance with Brandon Turner at Rich Lyon - State Farm a multitude of times and he is very knowledgeable. He has discussed life insurance, and car insurance with me. Super helpful and would 100% recommend!"
We responded:
"Your review and recommendations are truly appreciated. Thank you for taking the time to recognize Brandon and our office."
Elana Ena Angeni Amaris
October 7, 2024
5
out of
5
rating by Elana Ena Angeni Amaris
"Tropical Storm Helene hit NC hard. I was trapped in my car in the flood. It was a horrible ordeal to go through. Rich and his team were ABSOLUTELY WONDERFUL. They took great care of me and helped me get everything squared away with my car. No hassles, no fuss. Just good people helping when you need them most. You guys are awesome! Thank you for all your help!"
We responded:
"We are so sad to hear of your ordeal, but so grateful you are safe. Property can be replaced but it is our valued customers like you that we are most concerned about. If we can continue to assist in your recovery in any way, please stop by the office. We have a good number of supplies we are providing to the community, have phones, bathroom, internet access and even showers if needed. The High Country is indeed full of good people, like you, and we are here to support them in their greatest times of need."
Bryan Luukinen
September 24, 2024
5
out of
5
rating by Bryan Luukinen
"Trent was helpful, clear, friendly, had good answers to all of my policy questions, and was diligent in following up with me during a very busy time for me. I would recommend this State Farm agent."
We responded:
"Thank you, Bryan. Trent is a consummate professional and is always focused on what works best for our valued customers, particularly in their busiest times. "
graham
August 6, 2024
5
out of
5
rating by graham
"Excellent service! Everything was fantastic. Couldn’t ask for more."
We responded:
"Thank you, Graham. Excellent service is what we strive for each day. Your kind 5-star review reinforces that my Team is on the right track."
LA Bishop
August 2, 2024
5
out of
5
rating by LA Bishop
"Lisa Milisor did my Life insurance and taught me so much during the process. I feel that our next meeting to complete my children's applications will be even more helpful for my financial goals and needs. She always takes her time and does what is best for my family. Thank you for the great customer service!!!!"
We responded:
"Thank you, Leann. Taking the time to truly understand our valued customer's needs is indeed what we strive for, and Lisa certainly distinguishes herself in this regard. Thank you for you trust in Lisa, our office and State Farm to protect you family."
Joseph Cochran
July 25, 2024
5
out of
5
rating by Joseph Cochran
"Wonderful agency and wonderful staff!"
We responded:
"Thank you so much recognizing the amazing Team here at Rich Lyon State Farm. They always strive to put the customer's needs first. They truly are wonderful!"
julia
July 19, 2024
5
out of
5
rating by julia
"I've been with State Farm for several years now, and I couldn't be happier with their service. Their customer service is exceptional; every time I've had a question or needed assistance, they've been prompt and helpful. They offer a wide range of insurance products, which makes it easy to bundle and save. The claims process is straightforward and hassle-free, and I always feel like I'm in good hands. I highly recommend State Farm to anyone looking for reliable and comprehensive insurance coverage."
We responded:
"Thank you, Julia! You listed out some of the key advantages to working with my Team and State Farm. We are so grateful for you and your kind words."
Jenna Tripp
July 10, 2024
5
out of
5
rating by Jenna Tripp
"Great experience here! Very helpful staff."
We responded:
"Thank you, Jenna for your 5-star review. The Team here is the best in the business. "
Kim Lanner
July 10, 2024
5
out of
5
rating by Kim Lanner
"Thanks to the excellent staff at Rich Lyon State Farm in Boone. Starting with Rich, everyone is so knowledgeable and helpful. Their customer service is excellent, and it’s so nice doing business with people you trust. Highly recommend!"
We responded:
"Thank you for your kind words, Kim. I am truly blessed with a great Team and we strive daily to deliver excellent service in a fun and friendly way while always keeping our customers best interest in mind."
Dean Hardy
July 1, 2024
5
out of
5
rating by Dean Hardy
"Perfect response time, by Trent. Received a call, text and email to confirm my request was completed within 6 hours of opening. Great service !!"
We responded:
"Thank you Dean! We know our valued customers like you and Erin are busy. We strive to make the insurance process easy to understand and efficient. We are grateful for your 5 star review. "
Regan Tallett
June 24, 2024
5
out of
5
rating by Regan Tallett
"Love this place! Brooke is a great person to answer the phone and rich was so helpful!"
We responded:
"Thank you Regan. Brooke has indeed been a wonderful addition to the Team. We are both grateful for your 5 star review and kind words. "
Radin Choopani
June 15, 2024
5
out of
5
rating by Radin Choopani
"Everyone in there was so nice and welcoming! I definitely recommend working with these people."
We responded:
"Thank you for your 5 star review. Nice and welcoming is what we strive for along with unmatched professionalism. "
Wynn Ireland
June 14, 2024
5
out of
5
rating by Wynn Ireland
"Had the best experience here."
We responded:
"Thank you, Wynn. We strive every day for great customer experiences. It is wonderful to hear we are achieving this lofty goal."
Wynn Ireland
June 14, 2024
5
out of
5
rating by Wynn Ireland
"I feel so taken care of here! Couldn’t recommend more!"
We responded:
"Taking care of our customers is Job #1."
Wynn I
June 14, 2024
5
out of
5
rating by Wynn I
"Great place!"
We responded:
"Thank you for your 5-star review. It is truly a great place with great customers and a great Team to serve their needs."
Gregg H
May 30, 2024
5
out of
5
rating by Gregg H
"Trent is always on top of anything I need"
We responded:
"Thank you, Gregg. Trent is indeed a tremendous resource for you and all of our valued customers at Rich Lyon State Farm. Thank you for taking time to recognize his efforts. "